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Orders

When will my order arrive?

Get ready for a sweet treat! Your delicious taffy order is on its way and will be at your doorstep in just 2- 4 days! We primarily ship with FedEx, so if you need your order earlier or even shipped overnight there are options at check out for expedit

Can I make changes before my order ships?

THANK YOU for your taffy order! We're absolutely thrilled you chose us for your taffy cravings! We put a lot of love into preparing and dispatching your goodies super fast, which means once your package is in its final processing stage or has shipped

How do I create a gift?

We're absolutely thrilled you've chosen our taffy to send as a gift! What a thoughtful gesture! Our delightful taffy is truly the perfect treat for any occasion, and with your custom note, your recipient is sure to feel extra special. Rest assured, w

What is your return policy?

We truly want you to be absolutely delighted with your taffy order! If you're not 100% satisfied for any reason, please know we're here to make things right for you. Just  contact us here  [email protected]  with your order number, and we'll happily as

My order was returned to sender. What's next?

Oh no! We're so sorry to hear your order was returned. We definitely want you to enjoy your taffy  as soon as possible! If your package made its way back to us due to a shipping issue, please just contact us here  or at hello@taffy .com for assistanc

Extra item(s) in my order

It sounds like you took advantage of one of our Post-Purchase Offers! These special offers appear right after you complete your initial checkout, giving you the option to add an extra item to your order. The great thing about these offers is that the

Where is my order?

To track your order, click here You will need your order number. You will receive an email from us the day your order ships, it will include the tracking number for your order. If for some reason you do not receive a tracking email, please send us an