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We totally understand how frustrating this can be! We pride ourselves on providing fast and helpful customer service, and we aim to reply to all emails within 24-48 hours. If you haven’t received a response, please manually check your inbox for email

We totally understand how frustrating this can be! We pride ourselves on providing fast and helpful customer service, and we aim to reply to all emails within 24-48 hours.If you haven&#x2019;t received a response, please manually check your inbox for emails from these addresses: <a data-end="359" data-start="340" rel="noopener">hello@goatfoods.com</a> and <a data-end="382" data-start="364" rel="noopener">hello@taffy.com</a>. Sometimes our replies can end up in your Spam or Promotions folder by mistake.

Help! I haven't heard back from Customer Service?

If your membership credit isn’t applying, it’s likely because you’re not logged into your account. To ensure your credit is automatically applied, please make sure you’re signed in before checking out. When logged in, your credit will be recognized a

If your membership credit isn&#x2019;t applying, it&#x2019;s likely because you&#x2019;re not logged into your account. To ensure your credit is automatically applied, please make sure you&#x2019;re signed in before checking out. When logged in, your credit will be recognized and applied at checkout.If you&#x2019;re still having trouble, feel free to reach out to our customer service team, and we&#x2019;ll be happy to help!

Why isn't my Membership credit applying?

You can find the ingredients listed directly on the product page for each item. Additionally, the nutritional labels are available at the end of the product photo slideshow, so be sure to check there for detailed information. If you need any further

You can find the ingredients listed directly on the product page for each item. Additionally, the nutritional labels are available at the end of the product photo slideshow, so be sure to check there for detailed information. If you need any further details, feel free to reach out!

Where can I find the ingredients?

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We&apos;re sorry to see you go!To no longer receive our emails, please use this link:Unsubscribe:&#xA0;<a href="https://manage.kmail-lists.com/subscriptions/unsubscribe?cy=RAncp5" id="isPasted" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">https://manage.kmail-lists.com/subscriptions/unsubscribe?cy=RAncp5</a>To no longer receive our text messages, reply STOP to the last message you received from us.

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As long as the taffy is stored in a comfortable room temperature with low humidity the taffy can last up to 6 months!

As long as the taffy is stored in a comfortable room temperature with low humidity the taffy can last up to 6 months!&#xA0;

What is the Shelf Life of taffy?

Unfortunately, you cannot mix and match our sampler size tubes, at least not yet. However, you can do so with our gift boxes with full size tubes!

Unfortunately, you cannot mix and match our sampler size tubes, at least not yet. However, you can do so with our gift boxes with full size tubes!

Can I make a custom Sampler Pack?

The flavor label is located on the bottom of each tube!

The flavor label is located on the bottom of each tube!

How do I distinguish between the tubes in my order?

To apply a discount code or gift card, copy the code into the box labeled "Discount code or gift card" at checkout. Then, click "Apply.".

To apply a discount code or gift card, copy the code into the box labeled &quot;Discount code or gift card&quot; at checkout. Then, click &quot;Apply.&quot;<img src="https://attachments.gorgias.help/v31pE7yWM46ZaGQR/hc/30BVo7vyYa2rvzmQ/2025031917-da7f93ff-6dbd-4021-b42d-28bd3200c1c6-screenshot%202025-03-19%20at%2010.04.07%E2%80%AFam.png" style="width: 328px;" class="fr-fic fr-dib">

How do I use a discount code/gift card?

Have a question? We're here to help!. Email hello@taffy.com. Phone (English): 833-493-3166. Phone (Español): 561-220-2881

Have a question? We&apos;re here to help!Email <a href="mailto:hello@licorice.com">hello@</a><a href="//taffy.com">taffy.com</a>&#xA0;Phone (English): 833-493-3166Phone (Espa&#xF1;ol): 561-220-2881

How can I contact customer service?

Full-Size Tube: 7” tall and 3” in diameterSample-Size Tube: 3.5” tall and 3” in diameterGift Box: 10.75” x 7.5” x 4”Gift Note: 4" x 6"

<div data-block="true" data-editor="8bbre" data-offset-key="cfnro-0-0" id="isPasted"><div data-offset-key="cfnro-0-0">Full-Size Tube: 7&#x201D; tall and 3&#x201D; in diameter</div></div><div data-block="true" data-editor="8bbre" data-offset-key="9s7r8-0-0"><div data-offset-key="9s7r8-0-0">Sample-Size Tube:&#xA0;3.5&#x201D; tall and 3&#x201D; in diameter</div></div><div data-block="true" data-editor="8bbre" data-offset-key="9fns1-0-0"><div data-offset-key="9fns1-0-0">Gift Box: 10.75&#x201D; x 7.5&#x201D; x 4&#x201D;</div></div><div data-block="true" data-editor="8bbre" data-offset-key="eubdt-0-0"><div data-offset-key="eubdt-0-0">Gift Note:&#xA0;4&quot; x 6&quot;</div></div>

What are the packaging dimensions?

Creating a gift box is simple and easy! Follow the steps below to create your custom assortment. 💝. Step 1: Pick how many tubes you'd like in your gift box. Step 2: Pick which flavors you'd like to include. Your selections will show in the space to

Creating a gift box is simple and easy! Follow the steps below to create your custom assortment.&#xA0;&#x1F49D;&#xA0;Step 1:&#xA0;Pick how many tubes you&apos;d like in your gift box.<img src="https://attachments.gorgias.help/v31pE7yWM46ZaGQR/hc/30BVo7vyYa2rvzmQ/2025032020-bacf95c0-1fb9-4fc7-8252-0079018bc98c-1.gif" style="width: 662px;" class="fr-fic fr-dib">Step 2:&#xA0;Pick which flavors you&apos;d like to include.<img src="https://attachments.gorgias.help/v31pE7yWM46ZaGQR/hc/30BVo7vyYa2rvzmQ/2025032020-46698a4c-ea87-477e-b831-bbc25f8b8d7f-2.gif" style="width: 689px;" class="fr-fic fr-dib">Your selections will show in the space to the right.<img src="https://attachments.gorgias.help/v31pE7yWM46ZaGQR/hc/30BVo7vyYa2rvzmQ/2025032020-d9d72223-4c7f-4f6b-875d-9c1981cacc2d-3.gif" style="width: 688px;" class="fr-fic fr-dib">Step&#xA0;3: Click Add To Cart to add the gift box to your order.<img src="https://attachments.gorgias.help/v31pE7yWM46ZaGQR/hc/30BVo7vyYa2rvzmQ/2025032020-23934aa3-0c00-421e-8824-7fca768a5f03-4.gif" style="width: 687px;" class="fr-fic fr-dib">

How do I create a custom gift box?

Editing your cart is quick and easy! Follow these simple tips below. To access your cart, click on the shopping cart icon in the top right corner of your screen. To edit quantity, click the + and - minus buttons. To remove an item from your cart, cli

Editing your cart is quick and easy! Follow these simple tips below.To access your cart, click on the shopping cart icon in the top right corner of your screen.To edit quantity, click the + and - minus buttons.<img src="https://attachments.gorgias.help/v31pE7yWM46ZaGQR/hc/30BVo7vyYa2rvzmQ/2025032021-2b3978f7-48ef-4057-bbf0-6f3e783f7c53-1.gif" style="width: 300px;" class="fr-fic fr-dib fr-fil">To remove an item from your cart, click the trash can icon.<img src="https://attachments.gorgias.help/v31pE7yWM46ZaGQR/hc/30BVo7vyYa2rvzmQ/2025032021-7bb51209-9c83-4033-8fe6-c14ce4244a14-2.gif" style="width: 300px;" class="fr-fic fr-dib fr-fil">